ELSE COURT

Frequently asked questions

How do I receive my spreadsheet?

All items are digital downloads. After purchase on Etsy you can download the files right away from your Etsy account. Nothing is shipped.

What is included in a purchase?

An Excel workbook, a second Excel file filled with sample data, and a PDF Quick Start Guide that includes a link to make your own copy in Google Sheets.

Does it work in Google Sheets?

Yes. Use the link in the PDF guide to make your own copy. The Google Sheets version is a separate file and does not sync with the Excel file.

Which versions of Excel are supported?

The templates are designed for Microsoft Excel 365 for Windows and Google Sheets. Excel for Mac and older Excel versions have not been tested.

Can I use these spreadsheets on my phone or tablet?

You can open and edit the Google Sheets version in the Google Sheets app on a phone or tablet. Dashboards and larger tables are easiest to use on a computer, so we recommend a computer for the first setup.

Can I get a refund?

Because these are digital files, please see the shop policies on Etsy.

Can I share or resell the files?

No. A purchase gives you a license for personal use. You may not resell, share or redistribute the files or the Google Sheets link.

Do you offer support?

Write to info@elsecourt.com or send a message through Etsy.